About Us

Our Operations department

Our Operations department

Seeing that our management policy is based on finding new ways to increase quality of customer service and to implement best practices across all levels, SOAL’s operations team objective is to keep everyday functions on track by maintaining safety, product quality and on time delivery.

Such values and beliefs are reinforced through processes, standard operating procedures and data based decisions along with continuous support and training sessions for the staff.

Our operations department unique culture can be predominantly determined by such qualities as cohesion, adaptiveness and resilience. As such, SOAL’s management policy is stringently and continuously based on formulating strategies, improving performances, recruiting the best employees, and securing compliance. 





Ms. Roxana Saade

Operations Director